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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Debbie Chesbro

March 7, 2023

5  out of  5 rating by Debbie Chesbro
"Kaylee Brassfield is awesome! She called me with updates, always answered any questions I had. She was also wonderful when I had an issue with my rental car. I will ask for her any time I call the office. Thank you for the wonderful customer service."

Garry Sites

March 2, 2023

5  out of  5 rating by Garry Sites
"Kaylee Brassfield is the best! So helpful and she has an excellent knowledge of claims assistance. I am so happy with her performance!"

Zach Morey

February 21, 2023

5  out of  5 rating by Zach Morey
"We had a claim that involved damage to our vehicle. Pam took great care of us! She made sure that everyone (State Farm, the repair shop, and myself) were on the same page, checked in with us regularly, and helped us through the whole process."

Sandie Skiba

February 19, 2023

5  out of  5 rating by Sandie Skiba
"Jeff truly cares about his client's, taking the time to understand their needs. His office staff are always professional and friendly."

Tom Kuzmic

January 21, 2023

5  out of  5 rating by Tom Kuzmic
"State Farm handled my recent claim with courtesy and efficiency, and delivered on quality service. Kaylee made sure that my needs, concerns and satisfaction were addressed throughout the process."

Megan Lynn

January 20, 2023

5  out of  5 rating by Megan Lynn
"Pam and Kaylee are EXTREMELY helpful and efficient. I've never had my insurance somewhere that will give me a heads up when my rate is going to change and provide me an explanation as to why until Jeff's State Farm office. I'm never caught off guard. If I need a change on a policy or need a new policy, they're so fast AND efficient. They ensure I'm getting the most out of my premiums! Jeff Millerd has a top notch team who is there to help you every step of the way. As long as I live in Oklahoma (or Arkansas), my insurance won't be anywhere else!"

Sharon B

January 11, 2023

5  out of  5 rating by Sharon B
"I love this State Farm office in Stillwater. I called for an auto quote, and Audrey answered the phone and was friendly and knowledgeable. She took my info and gave it to Pam. I received the quote in less than 30 minutes. Pam is quite sweet, kind and knowledgeable. She also spoke with my 90-year-old father to ask further questions. She was patient and kind with him. Thank you so much for everything. My family now has 2 vehicles covered with Jeff Millerd State Farm office in Stillwater. I highly recommend this company. They are all awesome😊😊. Sharon"

Terry Axton

January 11, 2023

5  out of  5 rating by Terry Axton
"I would like to thank Pam for taking excellent care of my claim she contacted me several times to check to see if I had any questions and kept me informed. Thank you Pam"

Jim Lunsford

January 10, 2023

5  out of  5 rating by Jim Lunsford
"I had a great experience at this Agency today. I was in need of a duplicate State Farm ID card in order to order my car tag. Audree Brassfield answered the phone & her cheerful voice was instantly calming! She sent me an email quickly, and kindly helped when I had a little difficulty printing it out. Could not have been a better encounter!! Thanks, Audree!"

Penney Johnson

January 9, 2023

5  out of  5 rating by Penney Johnson
"Kayla was a great agent when my car was totaled she help with everything. She was on top of over thing that needed done. She stayed in touch on a regular base. She has become a friend of mine."

Kathy Wang-Burnap

January 5, 2023

5  out of  5 rating by Kathy Wang-Burnap
"We heard from our friends that Jeff's State Farm Agency provided excellent service and personal care and on that basis we have met with them to work out an updated overall insurance plan. We have nothing but good things to say about their office, and especially the smart service and advice they provided for optimizing our coverage. Jeff gives excellent pointers on the options for our insurance coverage and Dalton finds the best rates on our behalf. The atmosphere is easy-going, but efficient. I would highly recommend Jeff's Agency because they really do care about their clients' best interests."

DeAnn Crane

January 4, 2023

5  out of  5 rating by DeAnn Crane
"We could not be more satisfied with Jeff Millard and his staff. They are all service oriented, very professional and helpful. We usually deal with Pam who is absolutely amazing! Totally recommend them and State Farm."

Vicky Hampton

January 4, 2023

5  out of  5 rating by Vicky Hampton
"Pam was a huge help with my claim. She checked in regularly to make sure things went well."

Shay Shipman

December 27, 2022

5  out of  5 rating by Shay Shipman
"I cannot even begin to tell you how incredible these people are. I have had countless car issues for the last year and had terrible insurance prior to this year. Kaylee and Jeff have been the biggest comfort in all of it. Me being taken care of is the last thing I worry about when car issues happen and that’s such a relief in the most stressful time. Kaylee communicates amazingly and always has my best interest at heart and she particularly has made my extremely hard year so much easier. I will recommend them for the rest of life. Best decision I’ve ever made!"

Brenda Frazier

December 26, 2022

5  out of  5 rating by Brenda Frazier
"My State Farm team was fabulous throughout the entire process of my claim. Pam followed up several times with me to check on my how I was doing and the progress of my car repairs. I chose to have my car moved to a different shop; Jeff and Pam answered my questions and assisted with the move; both always let me know that if I had any problems to let them know and they would be happy to get to the desired solution. I’ve been nothing but impressed and pleased with every person on my State Farm team; they are always pleasant, always friendly and always have an answer for any question."

Katie Auteri

December 13, 2022

5  out of  5 rating by Katie Auteri
"Jeff is wonderful. He really takes time to explain everything in detail AND in terms that I can understand. I feel like he genuinely cares about me, my family, and my family's future. I never feel like just a policy number (which is my experience with other insurance companies in the past.) He and his staff are always so kind and helpful! Everyone seems very customer service oriented. Highly recommend! I wish I could give more stars!"

Shelley Snow

December 2, 2022

5  out of  5 rating by Shelley Snow
"They were very helpful. Brady also made me aware of a lack on coverage that the prior ins co did not. We saved close to 100.00 in fees also. Great team!"

Kirby Evelsizer

October 24, 2022

5  out of  5 rating by Kirby Evelsizer
"They take care of us"

Paula Robinson

October 12, 2022

5  out of  5 rating by Paula Robinson
"Jeff Millerd-my State Farm agency has been great from the start! Everyone is friendly and professional and they get the job done! When my daughter was in an accident (non-injury) out of state, I was kept frequent contact as to the steps being done. The claims dept handled everything, too. No long waits, everything was handled quickly and smoothly. I'm very pleased with the service I received!"

Savannah Burch

October 11, 2022

5  out of  5 rating by Savannah Burch
"By far the best insurance experience I've ever had. They have more than gone above and beyond. Not only that but they have probably the kindest staff I've ever encountered. Pam, Brady and Eliza and even Jeff himself have been so wonderful. (They even personally called me on my birthday. I'm telling you the best.)"

Holly Ford

September 23, 2022

5  out of  5 rating by Holly Ford
"Brady Campbell was beyond helpful and patient. Thanks again State Farm for being the best!!"

Kimberly Arguedas

August 14, 2022

5  out of  5 rating by Kimberly Arguedas
"Just switched my State Farm from Florida to Oklahoma and went in the office and met with Agent Pam, She helped me with my Car insurance as well as Renters Insurance. I am confident she gave me the best possible insurance and price. She was extremely knowledgeable and friendly. I would recommend this State Farm office to anyone, Everyone I encountered and met was very nice ! Ty for a great experience!! Aka Kimberly Arguedas"

Katie Hampton

August 12, 2022

5  out of  5 rating by Katie Hampton
"We were with GEICO for 16 years and our auto policy went up (with no claims or accidents) $500.00 per year. I called many companies to get quotes. Brady Campbell at State Farm helped me get better coverage and explained everything in great detail. He has EXCELLENT customer service skills and I would highly recommend him to anyone that wants a great experience. Wish I could’ve given him 10 Stars 🌟 Thanks for all of your time and attention to detail. I’m a very satisfied customer!!!"

Benjamin Maddox

May 21, 2022

5  out of  5 rating by Benjamin Maddox
"I've been with Jeff Millerd State Farm for home and auto for several years. I recently had a claim and their staff was very helpful in taking care of things, especially Pam!"

Shivang Sharma

May 6, 2022

5  out of  5 rating by Shivang Sharma
"Kaylee was vey helpful in getting my claim submitted with StateFarm and getting my appointments scheduled."