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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryl Fussell

November 18, 2025

5  out of  5
rating by Cheryl Fussell
"This is a great Insurance Agent! Jeff was determined to get us back with State Farm and succeeded today. Connor helped us work on what we needed and was so knowledgeable that we are so much better and we feel a lot more secure. Connor made sure everything was in place and was so kind and patient. Your #1 in our book. Thank you"
We responded:
"We deeply cherish your trust in our team, Cheryl. Jeff and Connor's dedication to securing your coverage means everything to us."
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vriix Andrade

November 18, 2025

5  out of  5
rating by vriix Andrade
"I took out car insurance with them and Connor helped me, He was extremely friendly, explained everything clearly and always looked out for the customer's best interests! I really appreciated all his attention and how quickly he completed the whole process."
We responded:
"We are overjoyed to hear Connor provided excellent service! Thank you for trusting us with your car insurance needs."
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JMR Fabrication,Tips, and Tricks

November 17, 2025

5  out of  5
rating by JMR Fabrication,Tips, and Tricks
"Always enjoy speaking with Conner, and Jeff. Always go above and beyond to take care of me. Not just sale me insurance. Actually look around, and see what is needed to help me. Class act company!!!!!"
We responded:
"Thank you for sharing your kind words about Connor and Jeff. We appreciate your trust in our company."
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Tom Bradley

November 14, 2025

5  out of  5
rating by Tom Bradley
"I have been with this company for years and Michele Bosler has been very helpful. She maintains my confidence in the company and this office."
We responded:
"Thank you for taking the time to share your feedback about Michele Bosler's helpful service and maintaining your confidence. We are so glad you have chosen our office to protect your family, Tom!"
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Haley Annuschat

November 13, 2025

5  out of  5
rating by Haley Annuschat
"Jeff and his entire team are available to answer any question you might have regarding auto, home or life insurance! They have your best interest in every aspect of these polices!"
We responded:
"Thank you so much Haley! We pride ourselves in giving you the best customer service! Please reach out to us if you need anything! We appreciate you!"
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Chandra Raine

November 13, 2025

5  out of  5
rating by Chandra Raine
"Caleb Cook is our go to! He is always a phone call away and reliable! He takes great care of our entire family and our friends."
We responded:
"Thank you for trusting Caleb and our team with your family's needs, Chandra. We appreciate your loyalty and recommendation."
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Margaret Short

November 13, 2025

5  out of  5
rating by Margaret Short
"Jeff is AMAZING! My sister and I have used him for many years. He is super responsive and never misses my calls! Super affordable as well on every policy I have through him. We will never switch!"
We responded:
"We are glad to hear you find Jeff amazing and responsive! Your loyalty means everything to us, Margaret."
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Teresa Duke

November 12, 2025

1  out of  5
rating by Teresa Duke
"I read these reviews on here & laughed out loud. Don't know who they're talking about. NOT my experience with this agent. I've never had such a bad experience with an insurance agent and I never even had a claim. I couldn't get a bill from them for 1st 18 months and when I made my 3rd visit to the office to try yet again to straighten it out, this agent scolded me for being upset then pulled out, no kidding, a gallon sized ziploc bag full of inhalers & pill bottles & proceeds to dose himself in front of me. I finally checked around after 3 yrs and saved $1600 a year between auto and homeowners policies. All I read too is about all the lawsuits they're facing for not paying homeowners and contractors for damages. Never again would I use or recommend these losers. Big insurance company at it's worst!!"
We responded:
"Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must have been for you. Our goal is always to provide professional and attentive service, and we take concerns like yours seriously. We’d appreciate the opportunity to learn more and address your experience directly. Please reach out to our office directly so we can discuss this further. "
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Bailey Beaver

November 11, 2025

5  out of  5
rating by Bailey Beaver
"Caleb was amazing! He took the time to explain everything perfectly and made sure I fully understood my options. He was patient, knowledgeable, and very professional. I really appreciated how clear and easy he made the whole process. Highly recommend working with him!!!"
We responded:
"We are grateful for your kind words about Caleb! His patient, knowledgeable approach truly makes a difference."
Profile photo of B.T. “BTMusp45” M.

B.T. “BTMusp45” M.

October 31, 2025

5  out of  5
rating by B.T. “BTMusp45” M.
"Jeff and Dalton are great. Seamless and smooth transition and very responsive team and professional service."
We responded:
"Thank you for your wonderful feedback, B.T.! We're delighted Jeff and Dalton provided seamless, professional service during your transition."
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Marilyn Cline

October 31, 2025

5  out of  5
rating by Marilyn Cline
"I switched from my previous insurance carrier because my bill kept increasing with no reason. I called State Farm and was so happy with the customer service, they were so kind and accommodating, and not pushy. They also put my car and auto in one lower monty payment which the other carrier did not do. I am a satisfied and happy customer!"
We responded:
"Your positive experience with our customer service and bundled savings means everything to us. Thank you for choosing State Farm, Marilyn! we are so happy that Caleb was able to take care of everything for you!"
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Janie Gatzman

October 28, 2025

5  out of  5
rating by Janie Gatzman
"Very personable and helpful service, especially appreciated as we’re located out of state. We feel like Caleb and the team at State Farm are looking out for our daughter at OSU!"
We responded:
"Thank you for taking the time to share your experience, Janie. We're honored that Caleb and our team can support your daughter while she's at OSU."
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Neva Reese

October 22, 2025

5  out of  5
rating by Neva Reese
"So helpful and caring. Jeff did his best trying to find discounts for me!!!"
We responded:
"Thanks for your kind words about Jeff's helpful service and dedication to finding you discounts, Neva!"
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tracy farmer

October 6, 2025

5  out of  5
rating by tracy farmer
"While talking with Connor I received excellent communication and went beyond to make sure my needs where meet. I will contacting him with any future needs that I might have."
We responded:
"Hi, Tracy. We must have done something right to get such a good rating from you. We really appreciate you taking the time! Connor is super helpful and we are lucky to have him on our team! Thank you again!"
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Brittany Reece

September 29, 2025

5  out of  5
rating by Brittany Reece
"Dalton was awesome got me a wonderful quote, thanks for my brother recommendation. Maggie was also wonderful, she helped me get an amazing quote for my new car and I couldn’t be happier. Thanks to Maggie and her awesome team!"
We responded:
"Yay!! Your brother deserves a big thank you as well, Brittany! We are so happy that we could save you money and that Dalton was such a pleasure to work with! Welcome to our State Farm family!"
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Bryan Smith

September 29, 2025

5  out of  5
rating by Bryan Smith
"Caleb is good."
We responded:
"Thank you for recognizing Caleb's excellent service, Bryan. We value your trust in our team."
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Starzzia Tucker

September 25, 2025

5  out of  5
rating by Starzzia Tucker
"Caleb is fantastic, I recently made the switch to State Farm and he made the process so easy!"
We responded:
"We are glad to hear Caleb made your switch to State Farm so easy! Thank you for sharing your experience with us, Starzzia!."
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Keith Henderson

September 25, 2025

5  out of  5
rating by Keith Henderson
"I reached out to an associate with state farm, Caleb, acting on behalf of Jeff. Caleb was outstanding. He was able to beat my current rates. He adjusted the coverage to uniquely meet my family's needs.Most importantly, he's always a call away or quick to return a missed call whenever I have questions about my current policy or other policies offered by state farm."
We responded:
"We are delighted to hear Caleb provided outstanding service, beat your rates, and tailored coverage for your family's needs. Thank you Keith!"
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Ashton Spitz

September 24, 2025

5  out of  5
rating by Ashton Spitz
"Very quick and easy, good pricing and great service!"
We responded:
"Thank you for taking the time to share your feedback! We appreciate your kind words about our quick service and pricing."
Profile photo of Olivia Fletcher

Olivia Fletcher

September 16, 2025

5  out of  5
rating by Olivia Fletcher
"Connor always responds right away, explains everything in a way I can understand, and gives me the best options for my finances and life! I am very happy with my insurance plan and payment"
We responded:
"Thank you for your review, Olivia! We're thrilled Connor explains everything clearly and found the best options for your finances."
Profile photo of Tori Ortiz

Tori Ortiz

September 12, 2025

5  out of  5
rating by Tori Ortiz
"I switched from Geico over to State Farm saving HUNDREDS! I had the best phone conversation and the easiest process of moving over. The process was quick, and the engagement was beyond friendly! I’m grateful I decided to call today and make that decision!!"
We responded:
"Thank you for sharing your experience! We're thrilled you saved hundreds and found the process quick and friendly."
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Cayla Kilby

September 10, 2025

5  out of  5
rating by Cayla Kilby
"Jeff really took the time to figure out what we needed and saved us from overpaying for insurance rates."
We responded:
"We are grateful you chose us! Jeff's dedication to finding the right coverage at fair rates means everything."
Profile photo of Nadelyn Sutherland

Nadelyn Sutherland

August 29, 2025

5  out of  5
rating by Nadelyn Sutherland
"Connor was fantastic. He took care of us. He was a pleasure to work with. Hands down the best!"
We responded:
"Thank you for sharing your experience with Connor. We're thrilled he provided such excellent care and service, Nadelyn."
Profile photo of Felicia O'Neal

Felicia O'Neal

August 28, 2025

5  out of  5
rating by Felicia O'Neal
"Conner is the best! Professional, customer focused and results oriented!! Great group of folks! 🤠"
We responded:
"We are pleased to hear Connor provided professional, customer-focused service. We appreciate your kind words about our team, Felicia!"
Profile photo of Katy

Katy

August 22, 2025

5  out of  5
rating by Katy
"Caleb was great! The experience was swift and efficient. And our conversations felt more like a call to family than an insurance agency. Thanks again Caleb, for your patience and thoughtfulness."
We responded:
"Thank you for taking the time to share your experience with Caleb. We're grateful his patience and thoughtfulness made you feel like family."